Conversational marketing: visitor to customer
A widget opens the chat, AI drafts, a human stamps send — reception is conversion.
Open the desk ↗- Draft only The AI stops at draft, always. Sending is a stamp only a human presses — gated, audited.
- Delivery re-checked After sending, the inbox is re-read to confirm the message landed. Not a formality.
- Tenant-isolated One isolated inbox per merchant, self-hosted: conversations and customer data stay on your infrastructure.
Wanxing publishing: get it out the door
Wanxing — images, voice, video and covers generated in the cloud, pulled back to your machine, and published to 16 platforms through your own logged-in browser. The cloud handles content; it never touches your accounts.
Base → Settings → Packs → search “萬星 · 本地内容发布套件” Numbers from the Wanxing trial guide and the live vaas-wanxing service — not ad copy.
Shop support: your shelves, in the conversation
Adopted open-source connectors bring your store into the marketing flow: Shopify products, orders and inventory read/write (your own credentials), plus read-only commerce data from eight CN platforms. Credentials are BYOK — yours to own, never stored here.
- Product publish and price changes
- Order and fulfillment state
- Inventory levels and adjustments
- Taobao · Pinduoduo · Douyin · JD
- Ocean Engine/Qianchuan · Kuaishou · Xiaohongshu · WeChat Stores
- Daily reports and review-alert workflows
Stores onboard per-merchant via BYOK: bring your own credentials and you are connected. Every connector is a vetted open-source server, tested before adoption — read/write scope follows upstream capability, we do not wrap or inflate it.
The won’t-do board
- Email as a support channel: won’t do (the IMAP ladder costs more than it pays; the widget is enough).
- Channels we haven’t run: not sold, not listed here.
- Customer logos and usage numbers: we have none, so we print none.
- WeCom / WeChat-Official into the inbox: no mature open bridge, won’t do.
- Write operations on CN platforms (price/listing changes): read-only today, won’t do.
Put this line to work
From the marketplace
The CRM Reception Suite pack is live on the Facet marketplace: the receptionist skill plus the send gate, one install into Base.
Open the marketplace ↗Managed desk
We provision and operate a desk for your team — accounts, widget script, and AI reception included.
Contact us